1 reviews | Active since Oct 2016

15 Oct 2016, 09:09

Dont answer calls to call centre. Please take your product back

<p>Hi i recieved my Wifi router on the 14/10/2016. i tried to call the call centre the whole day but all calls ring and then get disconnected. Whats the use of sell a product if you cannot activate it. messages to the CEO and operations manager gets no reponse. also tried emailing NO REPONSE. Took the product to telkom and sales agents says they cannot help as it was taken with selldirect . Please take your product back as it is no use to me not activated. Everything is still sealed in its box. Rather i deal with Telkom direct</p>

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Replies (1)
Selldirect
Selldirect's reply17 Oct 2016, 14:28
Official

Thank you for advising us of your query. A consultant has been in touch with you to assist with a resolution and your line will be active within the next 15 minutes.

Please accept our sincerest apologies for any frustration this delay in activation has caused you.

Kind Regards,

Selldirect Marketing