Does not answer phone calls or respond to emails

Selldirect, <br> <br> Your service is appalling. We decided to go with you to remove the hassle of needing to go in store to upgrade my contract. <br> I cannot activate my SIM card because Telkom Mobile can't even see the contract renewal you apparently \sold me". <br> You do not answer your phones. It just rings for minutes on end.<br> No one responds to emails. <br> <br> There are no additional contact details for any members of staff at selldirect. <br> <br> I expect a call and response by end of business today or else I am reporting your disgusting service to ICASA.<br> I will also be sending an urgent letter of recommendation to Telkom that they completely remove you as their direct selling partners. <br> <br> End of business is in 4 hours. Hurry!<br> """