AM
Anneli M
1 reviews | Active since Feb 2015
26 Jun 2021, 09:41
DO NOT DO ANY BUSINESS WITH SELL DIRECT!
If I could give them a rating in the negative, I would. This company should not be allowed to continue. No reference numbers, no documentation, no accountibility. At ALL. DO NOT DO ANY BUSINESS WITH SELL DIRECT! After canceling a cell contract in the cool off period, I am still having premiums deducted monthly. And they absolve themselves of finding any sort of resolution.
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Replies (4)0
Replies (4)
Selldirect's replyOfficial
29 Jun 2021, 10:01Thank you for advising us of your query.
After checking on your profile we can confirm that a cancellation request was sent to Telkom.
We have re-escalated for feedback., you can expect a call back during the course of the day to advise on the status of the cancellation request.
Please accept our sincerest apologies for the delay in resolution.
Kind Regards,
SDM Team
After checking on your profile we can confirm that a cancellation request was sent to Telkom.
We have re-escalated for feedback., you can expect a call back during the course of the day to advise on the status of the cancellation request.
Please accept our sincerest apologies for the delay in resolution.
Kind Regards,
SDM Team
Selldirect's reply29 Jun 2021, 10:01
Official
Thank you for advising us of your query.
After checking on your profile we can confirm that a cancellation request was sent to Telkom.
We have re-escalated for feedback., you can expect a call back during the course of the day to advise on the status of the cancellation request.
Please accept our sincerest apologies for the delay in resolution.
Kind Regards,
SDM Team
After checking on your profile we can confirm that a cancellation request was sent to Telkom.
We have re-escalated for feedback., you can expect a call back during the course of the day to advise on the status of the cancellation request.
Please accept our sincerest apologies for the delay in resolution.
Kind Regards,
SDM Team
AM
Anneli M's updateReviewer Update
06 Jul 2021, 17:16Telkom says you need to provide me with a way I'll number
AM
Anneli M's update06 Jul 2021, 17:16
Reviewer Update
Telkom says you need to provide me with a way I'll number
AM
Anneli M's updateReviewer Update
06 Jul 2021, 17:28And I received no call!
AM
Anneli M's update06 Jul 2021, 17:28
Reviewer Update
And I received no call!
AM
Anneli M's updateReviewer Update
06 Jul 2021, 18:24Waybill number
AM
Anneli M's update06 Jul 2021, 18:24
Reviewer Update
Waybill number