EvdW
Engela van der Walt

1 reviews | Active since May 2010

22 Nov 2018, 07:43

Dishonest and ******* conduct

Misleading and dishonest. Selldirect uses personal information obtained in ******* manner - they got my info (even banking details) from Telkom Mobile without my consent. Then acted in misleading way, making me believe they are Telkom mobile. When I realised it is a different company I cancelled the “contract” with them. They then phoned me again the next day acting again as if they are Telkom mobile!

0
Replies (1)
Selldirect
Selldirect's reply29 Nov 2018, 16:49
Official
Thank you for advising us of your query.

We have investigated and can confirm that your details were sent to us by Telkom's upgrades department. Unfortunately we are not able to keep your details off our database, you would need to get in touch with Telkom and ask them to not include you on any upgrade/promo lists.

The device we delivered was collected and cancellation requested.

We apologise for any confusion.

Kind Regards,
SDM Team