1 reviews | Active since Jul 2021
DID SELLDIRECT JOIN ON THE LOOTING SPREE THE SOUTH AFRICAN STYLE - IT IS ASHAMING IF SO!
I am so disappointed with Telkom. By the way, my upgrade recorded data service contract is not even with them, it is with their 3rd party marketing company, Sell Direct. I realised this just after the 7th call attempt on customer care after many days. Early this year I upgraded my data contract maintaining my last contract fixed amount. Unfortunately, from April the 'looting' spree started in the name of subscriptions I apparently did via USSD, which I have no idea how, or when? The SIM I use is in a router that I use, never on a phone. If I did subscribe, can I get the service contract, audio recording or digitally evidence? Calls to *** never went through, 'busy mode' like ages. I am overcharged on this contract, for three months now. I clearly and consciously refused my account to be an be open SIM card when the upgrades were done telephonically by the Sell Direct agent (set to R1.00 extra limit). For this account to exceed this limit without my consent is a breach of agreement. For lack of better words this is utter 'looting', ***** and clear customer exploitation from these two companies (Sell Direct and Telkom). Telkom agents tells me, despite, the account set to R. 1.00 limit, unfortunately it might increase in the future and no one can help about that. Thus, it is useless keeping this expensive for nothing contract. I refuse to be 'looted' and exploited blindly, I hereby request that I am refunded my due. If not, then please help me cancel this account. Before cancellation, please send me the service contract recording to my emails, for keeps. We loot in this country and no one, sadly, can help you on that. Let’s see how far this 'looting' dirty tail is rooted in this country.
We have looked through your complaint and while we sympathise with your situation, the matter is service related and must be escalated with Telkom customer service so they may review your VAS services.
You can expect a call back during the day to provide you with guidance as you resolve.
Kind Regards,
SDM Team
We have looked through your complaint and while we sympathise with your situation, the matter is service related and must be escalated with Telkom customer service so they may review your VAS services.
You can expect a call back during the day to provide you with guidance as you resolve.
Kind Regards,
SDM Team
1. That, NO one, not Telkom or Selldirect can stop me from allegedly subscribing and getting ‘looted’;
NONE WHATSOEVER!!
For someone reading this review, please avoid signing any contract telephonically and more so using these companies, Selldirect marketing freaks, and Telkom data contracts. Believe me, you will be ******, exploited and your monies 'looted', and no one, mark my words, will be able to help you.
Thanks, HelloPeters for this platform, at least I am able to make these monstrous companies, Selldirect marketing, and their sister 'looter' Telkom popular.
1. That, NO one, not Telkom or Selldirect can stop me from allegedly subscribing and getting ‘looted’;
NONE WHATSOEVER!!
For someone reading this review, please avoid signing any contract telephonically and more so using these companies, Selldirect marketing freaks, and Telkom data contracts. Believe me, you will be ******, exploited and your monies 'looted', and no one, mark my words, will be able to help you.
Thanks, HelloPeters for this platform, at least I am able to make these monstrous companies, Selldirect marketing, and their sister 'looter' Telkom popular.
