1 reviews | Active since Dec 2015
Debited account but no phone
On the 20th November 2015 I received a call from a woman who introduced herself as Denise from Durban and she was offering me a phone (Huawei T1.8) on a contract of 24 months and to pay R89.00 for that period.<br> She assured me that I will get my device after 3-4 working days but up until now I haven't gotten it yet my bank account has been debited with R90.00 and it shows the debit as from Telkom.<br> So I called Telkom to try and figure out what the delay might be but they couldn't help and they gave me the number of Selldirect's head-office but when I try to call it, it just rings with no answer.<br> I decided to call the Durban number ***) that she was using but unfortunately it doesn't even go through.<br> <br> I am at my wits end please help!!!!<br> <br> Lerato Mokoka<br>
Thank You for taking the time to notify us of your query.
We are experiencing huge call volumes, apologies for the inconvenience.
Selldirect is situated in Cape Town, not Durban, your details does not reflect on our Internal System, you have never spoken to any of our consultants.
Kindly contact Telkom to assist with your query.
Kind Regards
Selldirect
Thank You for taking the time to notify us of your query.
We are experiencing huge call volumes, apologies for the inconvenience.
Selldirect is situated in Cape Town, not Durban, your details does not reflect on our Internal System, you have never spoken to any of our consultants.
Kindly contact Telkom to assist with your query.
Kind Regards
Selldirect
