Contract Upgrade
<p>I recently upgraded my contract with Telkom, I receive a call from you guys about the upgrade which I did. When you guys called me, the lady I spoke to said she was from Telkom, now just discovered when I had to use my device (recieved the device yesterday) that I was not dealing with Telkom but with Sell Direct. I tried calling but could not get through.</p> <p>I then went on the internet to do some research on you guys and I discovered a lot of complaints and unhappy customers with similar problems that have not been resolved.</p> <p> </p> <p>Now I want you guys to move my contract to be directly with Telkom, I do not want a middle man. If you can't do then I would like return the device and sim card so that I can go to Telkom Store or contact Telkom directly to upgrade my contract.</p> <p>Please respond to me with a way forward as this matter is urgent to me.</p>