pM
phineas M
1 reviews | Active since Mar 2015
05 Mar 2015, 16:02
complaint for uncomp**** service
I received a call last week Thursday and Friday from selldirect saying that as a Telkom loyal costumer i qualify for a cellphone contract deal. selldirect billed me R90 for admin fee but ever since then i was promised to b called back but is now a week of lost contact, to me that's **********. please help clarify the situation cause I'm going crazy. I was told after the admin fee my product will take 7- 10 days of delivery period but like I said I'm still waiting
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Selldirect's replyOfficial
05 Mar 2015, 17:41Hello melodrop,
Thank you for bringing this to our attention.
It appears as though there was a banking error on your end. A consultant from the Banking department will contact you to advise further and assist with a resolution.
We apologise for the delay.
Regards,
SDM Team
Thank you for bringing this to our attention.
It appears as though there was a banking error on your end. A consultant from the Banking department will contact you to advise further and assist with a resolution.
We apologise for the delay.
Regards,
SDM Team
Selldirect's reply05 Mar 2015, 17:41
Official
Hello melodrop,
Thank you for bringing this to our attention.
It appears as though there was a banking error on your end. A consultant from the Banking department will contact you to advise further and assist with a resolution.
We apologise for the delay.
Regards,
SDM Team
Thank you for bringing this to our attention.
It appears as though there was a banking error on your end. A consultant from the Banking department will contact you to advise further and assist with a resolution.
We apologise for the delay.
Regards,
SDM Team