Charged wrong amount for last three months
I logged a complaint and someone responded by the name of taslema I sent her all my documents by still no response. Will I have to pay another 400 compared to 259. Such an inconvenience for my debit orders.
Helpful (0)
Replies (1)0
Replies (1)
Selldirect's replyOfficial
29 Mar 2018, 09:27Thank you for advising us of your query.
We have escalated your query with Telkom's billing department for investigation into the charges. We will get in touch with you as soon as feedback is received.
Apologies for the delay in resolution.
Kind Regards,
SDM Team
Selldirect's reply29 Mar 2018, 09:27
Official
Thank you for advising us of your query.
We have escalated your query with Telkom's billing department for investigation into the charges. We will get in touch with you as soon as feedback is received.
Apologies for the delay in resolution.
Kind Regards,
SDM Team