AM
Angeline M
1 reviews | Active since May 2018
10 Apr 2021, 09:00
Changed package deal without my consent.
Selldirect please respond to a request forwaded to you by Telkom on 06/04/21. I requested the deal to remain a top up deal when you phoned me on 02/03/21 to advise me that i was due for an upgrade. The sim was on a top up deal and now you changed it to an open line when i did the upgrade with you. I request you reverse the deal to a top up deal with immediate effect.
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Selldirect's replyOfficial
12 Apr 2021, 10:06Thank you for advising us of your query.
You can expect a call back during the course of the day to assist with resolution.
Kind Regards,
SDM Team
You can expect a call back during the course of the day to assist with resolution.
Kind Regards,
SDM Team
Best regards,
Selldirect's reply12 Apr 2021, 10:06
Official
Thank you for advising us of your query.
You can expect a call back during the course of the day to assist with resolution.
Kind Regards,
SDM Team
You can expect a call back during the course of the day to assist with resolution.
Kind Regards,
SDM Team
Best regards,