TM
Thabo M

1 reviews | Active since Jan 2016

08 Feb 2016, 16:27

cellphone contract

I have written to sell direct through this channel on 04 January 2016 regarding the contract I rejected but Telkom mobile is still billing my account. The response from sell direct was that they will escalate the matter to Telkom mobile. Currently Telkom mobile have handed over my name to vvm debt collectors. Can you please sell direct correct the situation and also please send me the proof letter that was send to Telkom mobile to cancel the contract. My email is [Email Removed]<br> <br> Regards <br> <br> Thabo Mahlangu<br> Cell:***

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Replies (1)
Selldirect
Selldirect's reply08 Feb 2016, 16:40
Official
Hello Thabotms,

Thank your for advising us of your query.

We are unable to track your details on the system and have escalated with one of our consultants. You may expect a call shortly to obtain your details so we may assist with a resolution.

Kind Regards,
SDM Team

Best regards,