MM
Mamoshweu M
1 reviews | Active since Sept 2016
14 Nov 2022, 12:13
Cell phone Claim
I made a claim for my damaged cell phone and they approved my claim and asked me to pay access fee. I did pay my access fees. And a month later when I made a follow up consultant told me that my Phone was irreparable and. They will issue me a new one. That was in July till today nothing is done. Every time I follow up with them they drop my calls.
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Selldirect's replyOfficial
14 Nov 2022, 12:22Thank you for advising us of your query.
You complaint has been escalated with the insurance team, you can expect a call during the course of the day to assist with a resolution.
Kind Regards,
SDM Team
You complaint has been escalated with the insurance team, you can expect a call during the course of the day to assist with a resolution.
Kind Regards,
SDM Team
Selldirect's reply14 Nov 2022, 12:22
Official
Thank you for advising us of your query.
You complaint has been escalated with the insurance team, you can expect a call during the course of the day to assist with a resolution.
Kind Regards,
SDM Team
You complaint has been escalated with the insurance team, you can expect a call during the course of the day to assist with a resolution.
Kind Regards,
SDM Team
MM
Mamoshweu M's updateReviewer Update
14 Nov 2022, 12:26Thanks. I will be waiting for the call
MM
Mamoshweu M's update14 Nov 2022, 12:26
Reviewer Update
Thanks. I will be waiting for the call