CH
Charles H
1 reviews | Active since Jan 2016
05 Jan 2016, 14:52
Cancellation of deal
Good day. I was contacted on 18 December 2015 by one Micayla / Michaela from Sell Direct offering me a Sony Experia Z1 phone on smartrate 50. I've been trying to reach her since 23 December 2015 on the numbers she gave me, but no one answers the phones. I've been sending e-mails since 24 December 2015, but to date hereof no one rep**** to one of my e-mails. I want to cancel this deal with immediate effect and I want the R90,00 which was deducted from my account, refunded ASAP. Thank you. Charles Hart
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Selldirect's replyOfficial
05 Jan 2016, 16:04Hello Charles1!,
Thank you for taking the time to notify us of our query.
Our Call Centre has been closed up until today, Please accept our sincerest apologies for all inconvenience and frustration caused.
One of our consultants will contact you shortly to assist and resolve.
Kind Regards
Selldirect
Thank you for taking the time to notify us of our query.
Our Call Centre has been closed up until today, Please accept our sincerest apologies for all inconvenience and frustration caused.
One of our consultants will contact you shortly to assist and resolve.
Kind Regards
Selldirect
Selldirect's reply05 Jan 2016, 16:04
Official
Hello Charles1!,
Thank you for taking the time to notify us of our query.
Our Call Centre has been closed up until today, Please accept our sincerest apologies for all inconvenience and frustration caused.
One of our consultants will contact you shortly to assist and resolve.
Kind Regards
Selldirect
Thank you for taking the time to notify us of our query.
Our Call Centre has been closed up until today, Please accept our sincerest apologies for all inconvenience and frustration caused.
One of our consultants will contact you shortly to assist and resolve.
Kind Regards
Selldirect