BZ
Banele Z
1 reviews | Active since May 2014
04 Feb 2015, 15:12
Cancellation of contract
About a week ago, I received a call from one on the consultants who explained to me the deal of two phones which I was sincerely interested in. I gave them my time and every information they required and they told me they would deliver the phones. On monday R180 had been debited from my account but to date i have not received what I was debited for and I have been telephonicaly contacting them however the phone just rings. Therefore it is for this reason that I want to cancel the whole deal as was told of a 5 day cooling period. PLease cancel the contract. <br> Regards<br> Banele
Helpful (0)
Replies (1)0
Replies (1)
Selldirect's replyOfficial
05 Feb 2015, 12:44Hello DedeTwin0405,
Thank you for taking the time to notify us of your query.
You have been in contact with one of our consultants on Thursday regarding delivery where you requested cancellation.
As previously communicated by the sales agent as well as our confirmation Team, delivery happens within 7-10 work days after the administration fee, We were still within our delivery turn around time.
One of our consultants will contact you shortly to assist and resolve
Kind Regards
Selldirect
Thank you for taking the time to notify us of your query.
You have been in contact with one of our consultants on Thursday regarding delivery where you requested cancellation.
As previously communicated by the sales agent as well as our confirmation Team, delivery happens within 7-10 work days after the administration fee, We were still within our delivery turn around time.
One of our consultants will contact you shortly to assist and resolve
Kind Regards
Selldirect
Selldirect's reply05 Feb 2015, 12:44
Official
Hello DedeTwin0405,
Thank you for taking the time to notify us of your query.
You have been in contact with one of our consultants on Thursday regarding delivery where you requested cancellation.
As previously communicated by the sales agent as well as our confirmation Team, delivery happens within 7-10 work days after the administration fee, We were still within our delivery turn around time.
One of our consultants will contact you shortly to assist and resolve
Kind Regards
Selldirect
Thank you for taking the time to notify us of your query.
You have been in contact with one of our consultants on Thursday regarding delivery where you requested cancellation.
As previously communicated by the sales agent as well as our confirmation Team, delivery happens within 7-10 work days after the administration fee, We were still within our delivery turn around time.
One of our consultants will contact you shortly to assist and resolve
Kind Regards
Selldirect