SS
Shawn S
1 reviews | Active since Dec 2022
15 Apr 2024, 13:10
**** calling under false pretense.
Sales agent phoned me and said he's from telkom and say's Telkom saw that am due for an upgrade. I asked the agent to send me a reference number or an email with a reference. He hasn't done so.
I called the Telkom sales team only to find out that the guy was from selldirect ,now they can't be reached for cancellation of the order. We dealing with ****s here
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Selldirect's replyOfficial
15 Jul 2024, 11:34Thank you for advising us of your query.
The team reached out to you to assist with an upgrade as an authorised 3rd party call centre for Telkom.
We received your request to cancel which was done before the application was delivered meaning there will be no deductions to your account.
Please accept our sincerest apologies for any confusion.
Kind Regards,
SDM Team
The team reached out to you to assist with an upgrade as an authorised 3rd party call centre for Telkom.
We received your request to cancel which was done before the application was delivered meaning there will be no deductions to your account.
Please accept our sincerest apologies for any confusion.
Kind Regards,
SDM Team
Best regards,
Selldirect's reply15 Jul 2024, 11:34
Official
Thank you for advising us of your query.
The team reached out to you to assist with an upgrade as an authorised 3rd party call centre for Telkom.
We received your request to cancel which was done before the application was delivered meaning there will be no deductions to your account.
Please accept our sincerest apologies for any confusion.
Kind Regards,
SDM Team
The team reached out to you to assist with an upgrade as an authorised 3rd party call centre for Telkom.
We received your request to cancel which was done before the application was delivered meaning there will be no deductions to your account.
Please accept our sincerest apologies for any confusion.
Kind Regards,
SDM Team
Best regards,