nT
nontsikelelo T

1 reviews | Active since Jun 2011

09 Mar 2017, 14:32

called telkom has no clue about selldirect contract now stuck with wifi router

<p>i have called this number ********** 500 a hundred times there is no response what the hell am i going to do with this wifi router the telkom sim card cant be activated, telkon doesnt have my contract i entered with selldirect on their behalf. telkom informed me i should return the router. where am i going to send it no one at sell direct is picking up the phone </p> <p> </p>

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Replies (1)
Selldirect
Selldirect's reply13 Mar 2017, 11:20
Official

Thank you for advising us of your query.

We have escalated your concerns with our disputes department for a call investigation. Once the investigation is concluded you will be contacted to resolve, you will also be receiving a call during the course of the day to advise on the progress of your query.

Please accept our sincerest apologies for any frustration caused.

Kind Regards,

Selldirect Team