dM
dikgang M

1 reviews | Active since Jul 2014

23 Nov 2020, 09:08

Burning the Midnight Oil

I keep receiving calls from sell Direct and they are trying to sell me a Telkom contract. I have 3 numbers linked to my profile and these numbers are used by Brother, my wife and I use the 3rd one. They call all 3 numbers almost everyday. On 21/11/2020 they had the audacity to call my wife and I at 00:52. I am sure making unsolicited calls after working hour is against the law. Can you please remove my numbers for your marketing list.

This morning I received a call from Chad February, I told him I want to log a complaint about the calls I am receiving and he told me to go to a Telkom Store. When I asked to speak to his manager he told the manager is in a meeting and then hung up.

I would like a some senior at Selldirect to investigate why I am being called during wee hours of the morning. I am looking forward to your speedy response.

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Replies (1)
Selldirect
Selldirect's reply23 Nov 2020, 09:27
Official
Thank you for advising us of your query.

You are correct that the call was made outside the allowed business hours, as such we have escalated your complaint with senior management to investigate this violation.

We have also sent your details to our data department so they may be removed off our data base.

You can expect a call back shortly.

Please accept our sincerest apologies for any inconvenience caused.

Regards,
SDM Team