1 reviews | Active since Apr 2018
BLATANT ****
I would like to know why I was sold on getting 10GB of data for R139, but I only receive 500mb day time & night time data. Given that my previous contract with Telkom was 5GB anytime & 5GB night time? How is this an upgrade? Why was I given inferior service? Is this how you treat people? Why was I **** to? I'd like to return this and the contract to be cancelled with immediate effect, as of now. I do not want an explaination. I am not paying for the return as I was **** to.
Regards, Brett
Thank you for advising us of your query.
The package you have agreed to is a SmartInternet 500Mb which provides you with 500MB anytime data + 500MB Night Surfer data with an additional 10GB of data for 24 months.
You can confirm your monthly allocation on your Telkom Mobile app, alternatively you can check on Telkommobile.co.za if you have an online profile, you will also be able to see how much data has been used, manage your limit and you can view your bill as soon as its prepared.
Kind Regards,
SDM Team
Best regards,
Thank you for advising us of your query.
The package you have agreed to is a SmartInternet 500Mb which provides you with 500MB anytime data + 500MB Night Surfer data with an additional 10GB of data for 24 months.
You can confirm your monthly allocation on your Telkom Mobile app, alternatively you can check on Telkommobile.co.za if you have an online profile, you will also be able to see how much data has been used, manage your limit and you can view your bill as soon as its prepared.
Kind Regards,
SDM Team
Best regards,