TM
Twanette M
1 reviews | Active since Jan 2020
28 Mar 2022, 20:26
Billing
I am being charged for a phone and additional sim which I never received. I am also being charged for a router I never received. Customer service is useless. I want this to be stopped immediately and I also demand a refund immediately @!! Stay away from Telkom they will rob you one way or another.
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Selldirect's replyOfficial
04 Apr 2022, 14:14Thank you for advising us of your query.
You received a call from one of our resolution consultants who confirmed the bill items in question were not created by SDM.
We have sent an email to Telkom's support center asking them to reach out to the correct dealer so they may resolve with you.
Kind Regards,
SDM Team
You received a call from one of our resolution consultants who confirmed the bill items in question were not created by SDM.
We have sent an email to Telkom's support center asking them to reach out to the correct dealer so they may resolve with you.
Kind Regards,
SDM Team
Selldirect's reply04 Apr 2022, 14:14
Official
Thank you for advising us of your query.
You received a call from one of our resolution consultants who confirmed the bill items in question were not created by SDM.
We have sent an email to Telkom's support center asking them to reach out to the correct dealer so they may resolve with you.
Kind Regards,
SDM Team
You received a call from one of our resolution consultants who confirmed the bill items in question were not created by SDM.
We have sent an email to Telkom's support center asking them to reach out to the correct dealer so they may resolve with you.
Kind Regards,
SDM Team