1 reviews | Active since Apr 2017

07 Apr 2017, 12:08

Be warned stay away from Selldirect

<p>I have had a Telkom LTE account that was sold to me through a Telkom representative, great service and love the product. But once i bacame a Telkom customer there began my problem because Selldrict somehow then had access to my number and kept calling me to offer various Telkom products that were on special. Biggest mistake I ever made is signing up for one of the products. Despite following all the usage steps and setting usage limits and even contacting them to return the product as I was not happy. </p> <p>Till today Im still waiting for someone from Selldirect to reply to my emails not mention them simply picking up the phone when you call them. Its almost as if they don't exsist.</p> <p>Two words of advice from me </p> <p>1;- Should you get a call from SellDirect hangup immedietly and block the number because entetaining that call just leads to frustration. Please take my word for it rather have the inconvinience of going directly to a Telkom shop</p> <p>2:- A word to Telkom please SellDirect is doing you more harm than good that is a company that in no way represents the quality and level of product that you offer instead they are just doing everything to tarnish the Telkom brand.</p>

0
Replies (1)
Selldirect
Selldirect's reply18 Apr 2017, 09:11
Official

Thank you for advising us of your query.

Spend limits are set with customer care or through a personal online profile. You can expect a call back shortly to advise further on how to better use this facility.

Apologies for any inconvenience caused.

Kind Regards,

SDM Team