NB
Nadine B
1 reviews | Active since Aug 2020
05 Feb 2021, 15:30
be ever so careful when buying a 24 month data plan
They have ******** working for them. Telkom should remove them as their marketers. I was led to believe that my data plan was ending at the end of December when in actual fact it is only ending in March. I took out another data plan and am now being billed for both, so they are wasting my money now. The Salesperson no doubt was only interested in his commissionable sale so he ****!!!
Get your ducks in a row and ask many questions to get the truth before you are misled.
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Selldirect's replyOfficial
08 Apr 2021, 10:22Thank you for advising us of your query.
The contract the consulted provided you with is a new line not an upgrade. The contract you had before was at the moment of the sales offer on a month to month basis, you needed to cancel that contract in order to stop being billed for both lines.
This can be done either online (www.telkom.co.za) or through your nearest store.
Kind Regards,
SDM Team
The contract the consulted provided you with is a new line not an upgrade. The contract you had before was at the moment of the sales offer on a month to month basis, you needed to cancel that contract in order to stop being billed for both lines.
This can be done either online (www.telkom.co.za) or through your nearest store.
Kind Regards,
SDM Team
Selldirect's reply08 Apr 2021, 10:22
Official
Thank you for advising us of your query.
The contract the consulted provided you with is a new line not an upgrade. The contract you had before was at the moment of the sales offer on a month to month basis, you needed to cancel that contract in order to stop being billed for both lines.
This can be done either online (www.telkom.co.za) or through your nearest store.
Kind Regards,
SDM Team
The contract the consulted provided you with is a new line not an upgrade. The contract you had before was at the moment of the sales offer on a month to month basis, you needed to cancel that contract in order to stop being billed for both lines.
This can be done either online (www.telkom.co.za) or through your nearest store.
Kind Regards,
SDM Team