1 reviews | Active since Apr 2015
BAD SERVICE WITH SELL DIRECT
<p>A gentleman phone me from Selldirect, at first he said he was phoning from Telkom to offer me a contract renewal on an existing post paid service that is due for a renewal. I took the offer, he took all the my details for hardware delivery, hardware was delivered to me on the 23rd of November.</p>
Good day,
Thank you for advising us of your query. Your application returned an error, we have escalated with Telkom's support centre and will advise once resolved. You can expect a call shortly to explain further regarding the error and confirm when you can expect resolution.
Please accept our sincerest apologies for the delay in activation.
Kind Regards,
SDM Team
Good day,
Thank you for advising us of your query. Your application returned an error, we have escalated with Telkom's support centre and will advise once resolved. You can expect a call shortly to explain further regarding the error and confirm when you can expect resolution.
Please accept our sincerest apologies for the delay in activation.
Kind Regards,
SDM Team
I am not accepting your apology, since the 23rd of November the sim card is still not active. When i call Telkom, Telkom has no communication record from you. The package was suppose to have been upgraded before it expired on the 28th of November. Telkom sent me a billing statement for the 1st of December until the 31 December and the statement shows i am going to page +R500.00 for a package, remember i am not paying it. Selldirect will have to take a blame and sort this out with Telkom. I am waiting for your call.
I am not accepting your apology, since the 23rd of November the sim card is still not active. When i call Telkom, Telkom has no communication record from you. The package was suppose to have been upgraded before it expired on the 28th of November. Telkom sent me a billing statement for the 1st of December until the 31 December and the statement shows i am going to page +R500.00 for a package, remember i am not paying it. Selldirect will have to take a blame and sort this out with Telkom. I am waiting for your call.