JM
Joseph M
1 reviews | Active since Jan 2015
31 Aug 2019, 20:32
Bad service and incompetency
I'm on a Telkom contract which was due for an upgrade, I was contacted by the their agent, instead of upgrading he initially changed my contract to a new one, which was irrelevant when he contacted and persuade for my contract to be upgraded, I really regret it I should have walk straight to the Telkom store to renew my contract effectively with transparency. I'm still waiting for their call agent to rectify my contract till to date.
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Selldirect's replyOfficial
19 Sept 2019, 11:05Thank you for advising us of your query.
Our consultants have reached out to resolve the matter, the unit was collected and returned to the warehouse. As soon as the unit is received at the warehouse we will proceed with cancellation with the network.
Kind Regards,
SDM Team
Our consultants have reached out to resolve the matter, the unit was collected and returned to the warehouse. As soon as the unit is received at the warehouse we will proceed with cancellation with the network.
Kind Regards,
SDM Team
Selldirect's reply19 Sept 2019, 11:05
Official
Thank you for advising us of your query.
Our consultants have reached out to resolve the matter, the unit was collected and returned to the warehouse. As soon as the unit is received at the warehouse we will proceed with cancellation with the network.
Kind Regards,
SDM Team
Our consultants have reached out to resolve the matter, the unit was collected and returned to the warehouse. As soon as the unit is received at the warehouse we will proceed with cancellation with the network.
Kind Regards,
SDM Team