1 reviews | Active since Apr 2017
Bad Service
<p>I received my Huawei Nova phone last week Tuesday, 11 April 2017 and I was then called by an agent on Thursday 13 April 2017 who assisted towards getting the line activated and Rica'd and I was told it will take 72 hours. The line is still not activated today, 18 April 2017. I have been calling the Sell Direct customer line ********** 500 and each time I select the option to activate, the line goes silent. So now I am stuck with a phone that is working but offline...and no feedback as to why the sim card has not been activated yet and no alyernative line for Sell Direct. </p>
Thank you for advising us of your query.
We are currently experiencing issues with our processing system which has led to a back log. One of our consultants will get in touch with you shortly to advise further as to when you can expect resolution.
Please accept our sincerest apologies for any inconvenience the delay has caused you.
Kind Regards,
SDM Team
Thank you for advising us of your query.
We are currently experiencing issues with our processing system which has led to a back log. One of our consultants will get in touch with you shortly to advise further as to when you can expect resolution.
Please accept our sincerest apologies for any inconvenience the delay has caused you.
Kind Regards,
SDM Team
Hi SDM team
Its been three days already and I am still waiting for one of your consultants to contact me "shortly" . So this is what i get for accepting your offer...such pathetic service. 10 days since the phone was delivered and its still not activated...and your line still not getting through...
Hi SDM team
Its been three days already and I am still waiting for one of your consultants to contact me "shortly" . So this is what i get for accepting your offer...such pathetic service. 10 days since the phone was delivered and its still not activated...and your line still not getting through...