HvdM
Hennie van der Merwe
1 reviews | Active since Feb 2019
23 Nov 2019, 10:59
Bad deal
they phone me to upgrade me telkom router which i did then got a phone call from a man to say i qualify for a free phone and i did ask if my previous contract expire and they said yes only to find i got now 2 contracts. i phoned them to cancel all business with them but i lost on the end. Even when i asked for the voice recording they did not send me all the recording that when i called them. We were fighting a losing battle with them.
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Selldirect's replyOfficial
25 Nov 2019, 10:46Thank you for advising us of your query.
We have investigated and can confirm that your query was resolved on the 12th of September 2019, after you agreed to continue with the contract agreement. The calls were also emailed to you on this date.
You can expect a call back from one of our resolutions consultant to see if they can assist further.
Kind Regards,
SDM Team
We have investigated and can confirm that your query was resolved on the 12th of September 2019, after you agreed to continue with the contract agreement. The calls were also emailed to you on this date.
You can expect a call back from one of our resolutions consultant to see if they can assist further.
Kind Regards,
SDM Team
Selldirect's reply25 Nov 2019, 10:46
Official
Thank you for advising us of your query.
We have investigated and can confirm that your query was resolved on the 12th of September 2019, after you agreed to continue with the contract agreement. The calls were also emailed to you on this date.
You can expect a call back from one of our resolutions consultant to see if they can assist further.
Kind Regards,
SDM Team
We have investigated and can confirm that your query was resolved on the 12th of September 2019, after you agreed to continue with the contract agreement. The calls were also emailed to you on this date.
You can expect a call back from one of our resolutions consultant to see if they can assist further.
Kind Regards,
SDM Team