LA
LARA A

1 reviews | Active since Feb 2016

17 Feb 2016, 10:07

BAD ACTIVATION SERVICE

I RECEIVED MY CELL PHONE TWO WEEKS AGO. TRIED ENDLESSLY TO GET MY SIM CARD ACTIVATED. ALL KINDS OF EXCUSES.I AM UNABLE TO USE THE PHONE, AS IT IS NOT ACTIVATED. I TRIED TO CANCEL THE CONTRACT, I WAS TOLD THAT I WILL HAVE TO PAY R1200.00 FOR THE HANDSET BECAUSE I OPENED THA PACKAGE. VERY BAD SERVICE, NOT AFTER SALES SERVICE. I AM SORRY I EVER TOOK OUT THIS CONTRACT.

0
Replies (1)
Selldirect
Selldirect's reply17 Feb 2016, 12:26
Official
Hello lara.abrahams,

Thank You for taking the time to notify us of your query.

Please accept our sincerest apologies for all inconvenience and frustration caused.

One of our consultants will contact you right now to assist and resolve

Kind Regards
Selldirect

Best regards,