EB
Eugene B
1 reviews | Active since Dec 2013
05 Feb 2015, 08:53
Appalling direct marketing company Sell Direct
Copy of email I sent them. <br> <br> Good day,<br> <br> Seeing as you will not reply to me, I have sent Facebook messages to Yusri Adams GM: Operations and Eric Seton-Smith Executive Chairman of Sell Direct Marketing, and I am now copying ICASA and the National Complaints Commission.<br> <br> You do NOT answer your phones.<br> You have NOT responded to email.<br> <br> I have a 7 day cooling off period which is invalid if you cannot get hold of the supplier in the above 7 days.<br> <br> My \cutover "was meant to happen on Monday - it is now Thursday.<br> <br> You took my money promptly. What concerns me"
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Selldirect's replyOfficial
05 Feb 2015, 13:55Hello DwsPV,
Thank You for taking the time to notify us of your query.
We have been experiencing a increase in call volumes over the last few days.
Please accept our sincerest apologies for all inconvenience and frustration caused.
You have been in contact with one of our consultants Tashreeq to assist and resolve query. We are in the process of resolving your query as we speak, Tashreeq will be contacting you once again to confirm that line is indeed active.
Kind Regards
Selldirect Team
Thank You for taking the time to notify us of your query.
We have been experiencing a increase in call volumes over the last few days.
Please accept our sincerest apologies for all inconvenience and frustration caused.
You have been in contact with one of our consultants Tashreeq to assist and resolve query. We are in the process of resolving your query as we speak, Tashreeq will be contacting you once again to confirm that line is indeed active.
Kind Regards
Selldirect Team
Selldirect's reply05 Feb 2015, 13:55
Official
Hello DwsPV,
Thank You for taking the time to notify us of your query.
We have been experiencing a increase in call volumes over the last few days.
Please accept our sincerest apologies for all inconvenience and frustration caused.
You have been in contact with one of our consultants Tashreeq to assist and resolve query. We are in the process of resolving your query as we speak, Tashreeq will be contacting you once again to confirm that line is indeed active.
Kind Regards
Selldirect Team
Thank You for taking the time to notify us of your query.
We have been experiencing a increase in call volumes over the last few days.
Please accept our sincerest apologies for all inconvenience and frustration caused.
You have been in contact with one of our consultants Tashreeq to assist and resolve query. We are in the process of resolving your query as we speak, Tashreeq will be contacting you once again to confirm that line is indeed active.
Kind Regards
Selldirect Team