AM
Asand'amadoda Mditshwa

1 reviews | Active since Nov 2019

08 Nov 2019, 11:43

Angry customer, I will never use your service again

I upgraded my phone contract through this pathetic company and the agent promised to have my phone delivered on Friday as I was travelling two day later. They are now telling me that I will only get my phone on Tuesday. They will annoy you when they want you to purchase a product but tell lies in the process. Pathetic lies. I should have just gone to the branch than allowing these ***** to help me

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Replies (1)
Selldirect
Selldirect's reply08 Nov 2019, 16:24
Official
Thank you for advising us of your query.

The delay was due to the accessory fee that needed to be deducted before delivery, there was a slight complication with the bank type which we managed to resolve. You can expect a call back from one of our resolution consultants to advise further on the delay.

please accept our sincerest apologies for the delay in delivery.

Kind Regards,
SDM Team