Adam artists
<p>They sold me a WiFi router deal from telkom and advised a have 7 days to return once a received it I found out talkom its self has a better deal so I immediately tried to get in touch to cancel within the 7 days however all the numbers I tried has a automated recording telling you the business hours and then cutting you off I tired 4 different numbers and 3 email addresses and no response I then reached out to telkom they advised it's not their stock sell direct has to accept the return I contacted the courier and they emailed head office and they emailed the person that got in touch with them to arrange the delivery and still no response I need this package to be picked up and this contract cancelled please</p>
Thank you for advising us of your query.
We have received your pictures and will be able to collect for cancellation. You can expect a follow up call to finalise everything for you.
Please accept our sincerest apologies for any frustration caused.
Kind Regards,
Selldirect Team
Best regards,
Thank you for advising us of your query.
We have received your pictures and will be able to collect for cancellation. You can expect a follow up call to finalise everything for you.
Please accept our sincerest apologies for any frustration caused.
Kind Regards,
Selldirect Team
Best regards,
Hello can I get confirmation that the contract is cancelled please
Hello can I get confirmation that the contract is cancelled please
Good day,
The cancellation request has been sent through to Telkom, it takes 20 business days to have the matter resolved. We have also logged a case to have cancellation costs waived.
Regards,
Selldirect Team
Best regards,
Good day,
The cancellation request has been sent through to Telkom, it takes 20 business days to have the matter resolved. We have also logged a case to have cancellation costs waived.
Regards,
Selldirect Team
Best regards,
Hi please advise why I have been billed for this contact? I thought it was cancelled as you promised and confirmed
Hi please advise why I have been billed for this contact? I thought it was cancelled as you promised and confirmed
