Problems with my sellcom store Order #3316

I bought and payed for a item on the 13th of May 2021 Order #3316 I received a email and said they experienced problems with the item and I will receive it 2 weeks later. Today is the 28th of June and I still have not received my payed for item. They to not respond on ANY emails and they have no telephone number where you can contact them. I am very frustrated with this company.