Will never buy from them again!!!

I have bought two software packages from them, the one stopped working less than 2 months after installation and the second will not extract the files so that I can install. I have tried emailing admin and support and have whatsapp'd a few times but have had no responses at all - I also tried calling their number which just shuts off after 4-5 rings. No after sales service whatsoever!!!!!!!!!!!!!!