Worst experience

Sell my car quick what a bad experience not only once but two times. I can't speak for all but just out of curiosity how many people have tried to sell your car where the representative told you there is "structural damage"? I've tried to sell two vehicles on different times and months apart. The first car had little damage and i called the office to verify if they will still inspect the vehicle they were happy to assist. Once the representative showed up i noticed it was a young gentleman he came inside my yard to inspect the vehicle he then lit a sigarette and told me the color on the vehicle is not factory just take note he didn't open any doors or did effort to ask about the collor, he just started talking about how the car looks to him. After about 15 min i started to open the doors and boot and showed him around the vehicle. He was constantly on his phone not asking questions about the car and only focusing on the damaged side of the car after another 10 min i started getting frustrated because he didn't do effort in inspecting the vehicle and i asked him what's going on due to the little communication he offered me R10 000 for the car i refused his offer due to him going on about "Structural damage". I sold that car to we buy cars for R64 000 the day after that.

The second vehicle they came to inspect the same had happened but this time it was a lady. She was on her phone constantly and asked little to none question about the car. I have owned it for quite some time and no there is no faults on the car except for the little dents on doors as people in parking lots can't open doors without it hitting your car. It was a 2010 model and for its age was in great condition. She just stood around the car taking pictures after about another 15 min i started to open doors and she took one look at the boot and told me there is "Structural damage" i did tell her I've owned this car for a long time and i did take it to GWM after i purchased the vehicle for a full inspection and service and they didn't find any traces of boody damage or repairs. The cars paperwork was in order. After i mentioned that she moved away and found a dark spot inside the door and once again trying to tell me thats "structural damage" i did go inside my house to fetch a polishing compound and polished that so called "Structural damage" out infront of her. She had nothing left to find wrong after I proved my point. I also mentioned to her that the previous gentleman tried to pull the same stunt and that i will contact the call center and ask to speak to someone that can assist in why this has happened two times.

In my opinion they try and convince you that your car is worth peanuts just to sell it for gold. I have tried to contact them via Email and phone calls but no response on this matter. So please before you sell your car to them get a second or third opinion