1 reviews | Active since Jun 2018
Worst Medical Aid EVER!!!
They are a total ******* and should be ashamed to call themselves a medical aid. don't pay claims, don't have maternity benefits but every month they take your money. I would advise anyone to stay far away from this medical aid. Worst mistake I have ever made in my life!
Good day
Thank you for bringing this case under our attention.
We deeply regret your unhappiness, and greatly appreciate the opportunity to respond.
We take the well-being of each and every one of our members very seriously and as such, we have investigated the circumstance leading up to your unhappiness regarding the specialist/maternity benefits.
Our SelfNET low cost option was specifically designed as an entry level product for the individual starting out in life, who is healthy and predominantly looking for peace of mind in respect of basic day to day cover, as well as hospital cover, in the event of an unexpected life-threatening medical emergency. In short, this option offers great value and is perfectly suited from an affordability perspective, to those who are desperately looking to simply get their foot in the market in respect of belonging to a medical aid - in order to cover basic day to day out of hospital costs, and more importantly, avoid landing up at the mercy of a state hospital in a time of a critical medical emergency. The benefits offered are in direct relation to the affordable premium and offer great value in respect of the needs of the intended target market on this option.
Our consultants go to great efforts to ensure that the benefits offered on this option are very clearly explained to perspective members, especially with regard to PMB (Prescribed Minimum Benefits) conditions, specialist visits, networking DSPs, etc.
We, above being said, we do sincerely apologise for your unpleasant experience. There is nothing further that we can do to assist you, as we see that you have already resigned, and we wish you only the best going forward.
Regards
Selfmed Medical Scheme
Good day
Thank you for bringing this case under our attention.
We deeply regret your unhappiness, and greatly appreciate the opportunity to respond.
We take the well-being of each and every one of our members very seriously and as such, we have investigated the circumstance leading up to your unhappiness regarding the specialist/maternity benefits.
Our SelfNET low cost option was specifically designed as an entry level product for the individual starting out in life, who is healthy and predominantly looking for peace of mind in respect of basic day to day cover, as well as hospital cover, in the event of an unexpected life-threatening medical emergency. In short, this option offers great value and is perfectly suited from an affordability perspective, to those who are desperately looking to simply get their foot in the market in respect of belonging to a medical aid - in order to cover basic day to day out of hospital costs, and more importantly, avoid landing up at the mercy of a state hospital in a time of a critical medical emergency. The benefits offered are in direct relation to the affordable premium and offer great value in respect of the needs of the intended target market on this option.
Our consultants go to great efforts to ensure that the benefits offered on this option are very clearly explained to perspective members, especially with regard to PMB (Prescribed Minimum Benefits) conditions, specialist visits, networking DSPs, etc.
We, above being said, we do sincerely apologise for your unpleasant experience. There is nothing further that we can do to assist you, as we see that you have already resigned, and we wish you only the best going forward.
Regards
Selfmed Medical Scheme
Dear Mrs Parsons
We note your response.
Additionally the Scheme has received your latest email correspondence and will revert back to you.
Regards
Selfmed Medical Scheme
Dear Mrs Parsons
We note your response.
Additionally the Scheme has received your latest email correspondence and will revert back to you.
Regards
Selfmed Medical Scheme