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erin.kelli.miller erin.kelli.miller

1 reviews | Active since Dec 2016

13 Feb 2018, 14:56

Unclear PMB's and bad experience with call centre manager

******* - does not clearly explain PMBs.

Call centre manager - rude and sarcastic. Showed no patience or people-s****s.

Disgusted!!! think twice before joining this medical aid!!!!!!!

Cancelled within 2 months of joining.

0
Replies (1)
Selfmed Medical Scheme
Selfmed Medical Scheme's reply14 Feb 2018, 13:25
Official

Dear Kelli-erin-miller

Thank you for bringing this case under our attention and we apologise for any inconvenience you have experienced. We pride ourselves with providing excellent services and regret that this is not what you experienced. We will investigate as a matter of urgency

Regards

SELFMED MEDICAL SCHEME