MP
Mari P

1 reviews | Active since Jun 2018

05 Sept 2019, 15:04

STAY SO FAR FAR AWAY FROM THESE *******

STAY SO FAR AWAY FROM THEM

My son was booked into hospital emergency room. We got an authorization number but had to fight so hard for this sly medical aid to pay accounts. Now 2 months later I get an account from the peaditrician stating an amount outstanding on the day of discharge. ONCE AGAIN THE AUTH NUMBER IS ON THE ACCOUNT but they dont want to pay.

DO NOT USE THIS MEDICAL AID, THEY WILL ***** YOUR CONTRIBUTIONS AND GIVE NOTHING IN RETURN!!!

0
Replies (3)
Selfmed Medical Scheme
Selfmed Medical Scheme's reply05 Sept 2019, 15:34
Official
Dear Mari P

The Scheme regrets the frustration you have experienced. We would like the opportunity to investigate your enquiry. Please forward your membership details to the Scheme.

Regards

SELFMED / COMPCARE MEDICAL SCHEME

MP
Mari P's update05 Sept 2019, 15:36
Reviewer Update
Have done so this morning. To all your email addresses ass well as to the medical scheme council to expose you guys. You shouldnt be allowed to operate.
Selfmed Medical Scheme
Selfmed Medical Scheme's reply05 Sept 2019, 16:35
Official
Dear Mari P

Thank you for your e-mail and allowing the Scheme an opportunity to investigate  your enquiry.  The account in question was settled 9 August 2019.  The Scheme will forward a copy of the statement to the Provider.

Regards,

SELMFED / COMPCARE MEDICAL SCHEME