1 reviews | Active since Jul 2016
No service at all
<p>Tried changing my banking details and got treated like a ********. Not one apology to date. </p> <p> </p> <p>Just loads of red tape and no real assistance. </p>
Dear Nakeeta Janse van Rensburg
The Scheme regrets the frustration that you have experienced and am sorry that you received service that prompted you to contact us with a complaint. We do apologise for any inconvenience you have experienced. Selfmed however has strict protocols in place for the amendment of banking details. This is unfortunately due to the increase of ********** activities. Your signed form was received and the banking details amended.
Regards,
SELFMED MEDICAL SCHEME
Dear Nakeeta Janse van Rensburg
The Scheme regrets the frustration that you have experienced and am sorry that you received service that prompted you to contact us with a complaint. We do apologise for any inconvenience you have experienced. Selfmed however has strict protocols in place for the amendment of banking details. This is unfortunately due to the increase of ********** activities. Your signed form was received and the banking details amended.
Regards,
SELFMED MEDICAL SCHEME