1 reviews | Active since Jul 2016
Don't ever use this medical add scheme
<p>Hi everone i was so disiponted with this medical aid scheme they say its so good and there scheme documentation show every thing is paied for like GP visits as well as all priscription medication but its come to light this is all a lie.</p> <p>i went to the doctor today because i was sick and had no issue seeing my doctor she priscribed me midication i need to take but when i went to a kemist i was told my medical aid dose not pay for any midication at all so i was like wow thats not what i was lead to beilive so i phoned the medical aid number thats on the documentaion i have got on email and could not get hold of anyone all the contact details show number as not working so i went to the internet to find selfmed and found there capetown branch still got no resaults then i phoned there KZN branch and got hold of one of there client scheme repisentitives who kindly just told me i was mistaken by the wording they used he say prscribed meds are not payied for the doctor has to give the medication to you then i asked how is this then prcribed medication it should stated dispenced medication so please look at what they say and dont belivie a word they say its just a way to rob you blind. As well they have chat words like formulary that means a list of medication they will pay for but as its not given a list to its customers this could be changed to what ever they feel like paying for so please hear my cry stay away from these conartests.</p> <p>ps. sorry for my spelling </p> <p>G Jones</p>
Our apologies for not responding within 24 hours on your Hello Peter review. There was a technical error that resulted in the Scheme not receiving the notifications. With reference to your complaint please note the Scheme’s response. The Selfnet option provides unlimited consultations for medically necessary consultations. The cover includes basic primary care. Medication can be supp**** by a Dispensing Network GP or by a GP that does not dispense, but can issue a prescription. The medication is however subject to the Network formulary. The Network formulary of medication that is covered is available to all members, on the Carecross website.You can forward a copy of the prescription to the Scheme to investigate. Regards SELFMED MEDICAL SCHEME
Our apologies for not responding within 24 hours on your Hello Peter review. There was a technical error that resulted in the Scheme not receiving the notifications. With reference to your complaint please note the Scheme’s response. The Selfnet option provides unlimited consultations for medically necessary consultations. The cover includes basic primary care. Medication can be supp**** by a Dispensing Network GP or by a GP that does not dispense, but can issue a prescription. The medication is however subject to the Network formulary. The Network formulary of medication that is covered is available to all members, on the Carecross website.You can forward a copy of the prescription to the Scheme to investigate. Regards SELFMED MEDICAL SCHEME
