SZ
Sindi Z

1 reviews | Active since Apr 2015

28 May 2019, 00:05

Bad service Dont join them

So I will not recommend selfmed as they ***** peoples money. I had an emergency over a weekend and ended up in the ER. I was not able to get auothirsation as Selfmed is closed over the weekend with no emergency number. I called on Monday for auothirsation and till this day selmed has rejected all the medical bill occurred from my hospitilzation. I mean why use a medical aid that will not assist in an emergency!

0
Replies (1)
Selfmed Medical Scheme
Selfmed Medical Scheme's reply28 May 2019, 08:40
Official
Dear Sindi Z

The Scheme regrets the frustration that you have experienced and am sorry that you received service that prompted you to contact us with a complaint.

The Scheme would like the opportunity to investigate your complaint, but need further details.

Please forward your membership details to *** or alternatively contact 0860  787 372

Regards

SELFMED MEDICAL SCHEME