SZ
Sindi Z
1 reviews | Active since Apr 2015
28 May 2019, 00:05
Bad service Dont join them
So I will not recommend selfmed as they ***** peoples money. I had an emergency over a weekend and ended up in the ER. I was not able to get auothirsation as Selfmed is closed over the weekend with no emergency number. I called on Monday for auothirsation and till this day selmed has rejected all the medical bill occurred from my hospitilzation. I mean why use a medical aid that will not assist in an emergency!
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Replies (1)Selfmed Medical Scheme's replyOfficial
28 May 2019, 08:40Dear Sindi Z
The Scheme regrets the frustration that you have experienced and am sorry that you received service that prompted you to contact us with a complaint.
The Scheme would like the opportunity to investigate your complaint, but need further details.
Please forward your membership details to *** or alternatively contact 0860 787 372
Regards
SELFMED MEDICAL SCHEME
The Scheme regrets the frustration that you have experienced and am sorry that you received service that prompted you to contact us with a complaint.
The Scheme would like the opportunity to investigate your complaint, but need further details.
Please forward your membership details to *** or alternatively contact 0860 787 372
Regards
SELFMED MEDICAL SCHEME
Selfmed Medical Scheme's reply28 May 2019, 08:40
Official
Dear Sindi Z
The Scheme regrets the frustration that you have experienced and am sorry that you received service that prompted you to contact us with a complaint.
The Scheme would like the opportunity to investigate your complaint, but need further details.
Please forward your membership details to *** or alternatively contact 0860 787 372
Regards
SELFMED MEDICAL SCHEME
The Scheme regrets the frustration that you have experienced and am sorry that you received service that prompted you to contact us with a complaint.
The Scheme would like the opportunity to investigate your complaint, but need further details.
Please forward your membership details to *** or alternatively contact 0860 787 372
Regards
SELFMED MEDICAL SCHEME
