IRATE!!!

I'm extremely irate!!!<br> Firstly Zuriada Khan claims to be a supervisor in the collections department, I highly doubt this, she has no telephone ethic , she is rude and did not give me a chance to speak, she kept interrupting, I later asked her if I could speak to one of her managers, ( no different to her) He did not even apologize for her ********* behaviour. I don't think your company sends employees for CUSTOMER SERVICE TRAINING? <br> My request is rather simple, <br> My closing balance on a statement I received shows R2 673.70, I requested a settlement letter, this now shows settlement amount is R3000.00? How?<br> I requested Desmond to look into this on the 27th August 2015, he assured me he will.<br> He later rep**** with a very rude email \ Hi Mrs De Jongh I have received your first mail. And I see you sent me another asking for a reply. You (yes he made a grammar error) reply will come to you soon once I have decided on our first mail request."<br> On the 31st August at 08:47 I sent another email asking for feedback"