1 reviews | Active since Feb 2017

03 May 2026, 17:26

BIG THANK YOU TO ESME KLEIN

We have had one of the worst long weekends in years. The devil has tested our faith in so many ways its even hard to put this weekend into words. We have borehole water (bought the house with the borehole many years ago). I wanted to fill up the JOJO tank when I realized the water does not want to pump. This was early Saturday morning - 2nd May. Later I thought let me take a chance and I emailed Select Brokers - Esme Klein came back to me (to my surprise because who at an Insurance Company would take the courtesy of replying to your email on a weekend. I emailed Esme back and email after email Esme came back to me. Now I have been a customer of Select Brokers for close to than 20 years - (on and off, especially over the cover period so I know a few ladies at Select that has been there for many years, and I can truly say someone like Esme Klein is a gem and a HUGE assist for any company. She has brighten up this long weekend in a way I cannot quit thank her enough. I would like to bring this under Phillip Swanepoel's attention. Esme Klein, thank you so much, this old lady cannot thank you enough for you time, your patience and your effort in trying to assist us over a long weekend. This type of customer service is extremely rare. You are an absolute Angel and a Star!!!. If I could have given you a rating it would have been 1000 out of 10.

0
Replies (0)