CR
CARINE R

1 reviews | Active since May 2015

18 May 2015, 15:23

BAD SERVICE AND NO DELIVERY SO FAR

The following letter was sent to them today: <br> <br> Sir/Madam<br> I ordered and paid in full for a Shanti Coffee Table from your sales person named Freedom. I ordered and paid for this table on 03 May 2015.<br> It was mentioned that the coffee table is in stock in Vereeniging in your warehouse and delivery would take about 1 week.<br> I have phoned several times over the past 2 weeks with Freedom and even spoke to a manager there telephonically with the promise that it normally takes 2-3 weeks for delivery to your shop. This is unacceptable. If it was in stock it should be delivered within the said period of 1 week. What is the hold up? Surely they deliver on a weekly basis from your warehouse in Vereeniging?<br> Today I phoned again and get the story from Freedom that due to load shedding it can't be delivered yet. What does load shedding have to do with it?<br> I told Freedom if that coffee table is not in your shop on Wednesday 10h00 for me to collect the hell will be loose and the shop will be too small if I or my husband have to come in. When are we getting results??

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