Security Web not taking responsibility for workers

As explained in telephone conversation I got to the gate. I was met with a security guard with a very bad attitude and who was peeling an orange. I told him that I am about to get a code. He started to shout at me, saying that I must not come to the gate of I don't have the right information. I was so shocked at his tone and attitude. I told him that he must not shout at me and be rude as I didn't know the rules. He kept shouting saying just go back. I tried to put the code in and asked for help as it was not going through. I tried again as I didn't know if I was meant to put a # at the end he was not helpful at all. I tgen called the person i visited who asked to speak to him and he refused she said she would send a new code.He just kept shouting at me and demanded that I reverse there was no car behind me at this point. I told him that he is rude and not helpful at all he just kept raising his voice with agression and said i must reverse. I was shaking at this point and taken aback by his attitude and tone. I reversed while we were going back and forth. That's when I hit the wall I was distracted by him and I was shaking. He was still being rude towards we showed no respect of any kind he just told me to go back to where I came from. There was another car behind me that needed to exit. Because of this it tool me longer that needed to turn the car out of the way he( Mandla )just went on running his mouth. I called the lady I had visited told her about my car and I proceeded to drive back to her as I was in a state. I could not drive.

Mandla came 15min later to ask for my name. I was still very mad at him I refused to do so. Few minutes after that I drive to the gate with the lady I was visiting to make sure that the code would work this time. When we got there they said something about the wall to her I just drove off.

He was so unprofessional. Rude. Arrogant and ********. A very bad resprestaion of your company. I was told that this happens frequently at the complex. I am appalled by this experience and inconvenience. Emotional distress and verbal attacks from your employee and therefore you as a corporate needs to take responsibility.

I spoke to Rene who said that the responsibility should be on your company to fix the damage to the car should I want to claim.

I spoke to the owner after almost a month of trying to get a hold of him. He basically said that his workers say something completely different to me. That he will not take responsibility