OJ
Owen J

1 reviews | Active since Apr 2017

03 Apr 2017, 15:28

Repairs to my electric fencing security system

<p> </p> <p>I contacted Security Experts to repair my electric fencing. A sales person came out and my request was simple please quote me to get my system operational. I received a quote an immediately via a mobile paying system paid the deposit. the Sales person confirmed that there team would be out on Tuesday to do the work shortly after this i receive a sms to say that the team will be out on the following Monday to do the work leaving me very confused. The team arrives on the Tuesday and proceeds to do the work as the complete the work they open the energizer box and inform me that there is no mother board in the energiser. Surly checking this should have been part of the quote the sales persons reply was that he is just a sales man and not a security expert. On explaining to the sales manager what had happened i got the abusive reply that "you people just want to get free services from us" nowhere did i mention getting anything free all i wanted to know is why a competent security expert was not sent to do the quote " the lady manager in mid conversation decided not to answer me rather offer me that she will cancel the rest of the contract and i can go find someone to "fix" my fence wow great customer service NOT. Prospective customers out there follow and read Hello Peter before you do business i regret not doing so as i would have read the 48 complaints this company has received the aggressive way that the Sales manager spoke to me blew me away.</p> <p> </p> <p> </p>

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