PB
Presto B
1 reviews | Active since Mar 2009
11 Apr 2023, 20:32
No after sales service
Placed order for charger around October 2022, charger blew on the 30th of march 2023. Logged a return/ refund on the 31st of march, by the 6th I've called them cause they clearly cant keep to their automated messages promising a response within 72hours. Today is the 11th and still no response. Guys please stay as far away as possible, they very quick to take your money and send subgrade equipment and when they give in they are no existing....
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Replies (2)
Security And More's replyOfficial
19 Apr 2023, 17:06Dear Pieter
We sincerely apologise that your emails went unanswered and lost amongst thousands of other emails !
We have been inundated and working almost around the clock to try keep up with the demand due to the load shedding enquiries but still the emails and calls keep pouring in!
It is definitely not how we usually conduct ourselves at all!
Please see the email I have sent earlier today to resolve this matter for you.
Sincerely
Mike
Managing Director
We sincerely apologise that your emails went unanswered and lost amongst thousands of other emails !
We have been inundated and working almost around the clock to try keep up with the demand due to the load shedding enquiries but still the emails and calls keep pouring in!
It is definitely not how we usually conduct ourselves at all!
Please see the email I have sent earlier today to resolve this matter for you.
Sincerely
Mike
Managing Director
Security And More's reply19 Apr 2023, 17:06
Official
Dear Pieter
We sincerely apologise that your emails went unanswered and lost amongst thousands of other emails !
We have been inundated and working almost around the clock to try keep up with the demand due to the load shedding enquiries but still the emails and calls keep pouring in!
It is definitely not how we usually conduct ourselves at all!
Please see the email I have sent earlier today to resolve this matter for you.
Sincerely
Mike
Managing Director
We sincerely apologise that your emails went unanswered and lost amongst thousands of other emails !
We have been inundated and working almost around the clock to try keep up with the demand due to the load shedding enquiries but still the emails and calls keep pouring in!
It is definitely not how we usually conduct ourselves at all!
Please see the email I have sent earlier today to resolve this matter for you.
Sincerely
Mike
Managing Director
PB
Presto B's updateReviewer Update
15 May 2023, 09:50Till Now the issue is still not resolved, Numeours calls and emails, device have been returned 2 weeks ago. no refund nothing. Thinking of opening a case of theft against Security and More.
Absolute pathetic service, will never ever recommend you
Absolute pathetic service, will never ever recommend you
PB
Presto B's update15 May 2023, 09:50
Reviewer Update
Till Now the issue is still not resolved, Numeours calls and emails, device have been returned 2 weeks ago. no refund nothing. Thinking of opening a case of theft against Security and More.
Absolute pathetic service, will never ever recommend you
Absolute pathetic service, will never ever recommend you