Above and Beyond - exceptional customer support and compeitive prices

Excellent. Above and beyond. Security and More is the ultimate example of why suspicion of online shopping in has now turned to enthusiasm and my main method of purchasing - especially more expensive items. I bought an AllGrand 12V 100ah Battery from them. I was able to source the cheapest available in RSA that I could see from Security and More - a good 25% cheaper compared to larger outlets in some cases.

I ordered on a Saturday and realised only after I had completed the purchase that I had made a mistake on the address. Having been traumatised by past experiences - where a difference in billing and shipping address caused my delivery to be delievered to Cape Town (I'm Jozi-based)... twice!! - I panicked a bit... Monday morning the customer support team gave assurance and swift assisatnce on the matter - and sent an email update to confirm. An extra delivery charge was added to my purchase - smthg that was made crystal clear at the point of purchase - but was still less than I thought would be and still kept the battery competitive and cheaper than all other competitors.

Following payment, the battery was dispatched and arrived mid-afternoon... on the same Monday!! Thanks! Just a shame I'm not into the whole security purchases - can't you expand into electronics? I'd be one of your main customers:))