Shocking service. Do not count on Securitas

I have been a client of Securitas for 4 years now and despite a number of problems along the way, continued to use them because they eventually responded to complaints. At the end of last year I requested someone come to check our electric fence transmitter as they were not responding to alarms. Eventually someone came and told me he needed a new radio and would get back to me in a few days. I have never heard back from them and whenever I tried to contact someone, they were unavailable and didnt return my calls.<br> I finally decided to cancel our contract and called to get the correct email address for cancellation. After speaking to 4 different people, I was given an address. After 2 days of no response I called again and was told that the address was incorrect and so I resent the email. I called again to confirm receipt as nobody answered my email and spoke to the person responsible who searched her emails while on the phone with me and eventually found it and told me all was in order. Surprise, surprise my account was still debited at the end of this month and when I called she claimed she had never spoken to me! I am sick of their shoddy service.