Read my experience and decide if you want to participate in such an experience

No Credit card payment option. Their item says "in stock". This is the case for this Faraday Pouch they are advertising. When you place the order and pay the EFT there is no email confirmation sent out. On Monday, 14 November I sent them an email to all their addresses then a Louw responded who seems to be their sales manager. He then said the item in question is in high demand. They will process it as soon as finance confirmed my payment. I waited until Wednesday and then got an email saying "your order will be sent out before the closing of business tomorrow (which means Thursday, 17 November) and reach you before the closing of business on Friday (which means Friday, 18 November). I waited all day on Friday and nothing came. They did not even respond to the email about the tracking number and courier company name). I sent them an email on Friday afternoon late then on Monday morning (21 November) Louw said they are still awaiting stock as additional stock is stuck at customs. "Your order will be delivered by this coming Friday at the latest We apologize for the inconvenience. We are happy to refund you in the intermim please send us your banking details." I opted for the refund and immediately sent banking details whereby Louw responded they will add it to Tuesday (22 November) run for refunds. That never happened. I follow up on Tuesday afternoon whereby he said it will be done and a Proof of payment will be sent. On Wednesday I still did not receive anything. On Wednesday (23 November) I sent more emails to Louw also asking again to provide me with a working number as none of their numbers are working. He then said they have a VOIP outage. Just strange that this outage has been going on for weeks now. Instead, he just says I will get my refund. He then sends me an email they will be taking legal action against me for misrepresentation of their company. Simply because I speak the truth in public warning potential clients to steer clear because 1) They do not send you your order when they say, 2) It appears to be very misleading if they say they have stock and do not have stock, 3) They do not inform you at all that your order will not be sent anymore. 4) None of their phone numbers are working, and 5) The promised refund just is not getting paid to me.

I, personally, will never deal with this company again. If I get a refund or not - does not matter. It is R950. But the principle matters. Some of my acquaintances also ordered and it will be very interesting to monitor their situation to see if they get their product as was promised to them either today or tomorrow. If nothing arrives, and I do not get my refund further steps will be taken.

I really find it utterly shocking that there must be companies offering such poor services out there in this modern day and age.