EXTREMELY rude

I went onto Secret Falls' website because I wanted to book a weekend at the camping sites for myself and 15 of my friends. After visiting the website, I still had some questions I needed clarity on. Most importantly, I wanted to confirm availability in February. I tried phoning, but no one picked up. I therefore sent an email and also sent a sms. I received an email back with some answers, and for some I was referred back to the website - which was unhelpful to begin with. I then phoned again, and this time Nadia picked up. She told me she already answered all my questions, but I disagreed, telling her that I still unclear if I can make a booking for February. She very rudely said she can't remember because she doesn't carry the book around. I asked that she refer to her reservations and just confirm with me, because despite her rude behaviour, it still looks like an amazing place to stay. I received and email saying \I suggest you find accommodation elsewhere"";run by people with no regard to customer service. Rude!!! """