Disappointing service

Ridiculous service

Ive been trying to cancel a gym membership which ended effective 30June 2019. Im being send from pillar to post I initially went to Beverly Hills to cancel was advised that admin team is not available and I should leave my details to be called back to date nothing happened.

I then called the contact number on the website for the gym to cancel, spoke to Pulane she promised to call me back as she also took my details to date no call back as promised.

I just called now and spoke to Mdu he also can't assist because admin team is in training and his manager is not available to assist as he is busy.

This is really annoying because I want this contract cancelled asap so that they dont run another debit order from my account.

I honestly don't understand how this organisation is run with such bad service,and ***********.