MI
Mohamed I

1 reviews | Active since Jan 2012

25 Feb 2019, 19:14

Seattle Rosebank Staff = Full of Unprofesstional Attitude and Rude behaviour.

Staff = Full of Unprofesstional Attitude and Rude behaviour. At rRosebank New Seattle shop, I asked for a tall cappuccino and all what I get was a cup full of milk with no trace of those claimed X2 shuts. They just gave me the "lost-face" look when I questioned the appearance and taste. I thought for a second that they will do what Vids and Starbucks are doing when customers are not happy with the order; change/replace? But, unfortunately, I ended up leaving my R29 cup on table and headed towards Starbucks (meanwhile I can hear the rude comments and laughter from some staff). Take my advice, walk extra steps to either Starbucks or Father since they are an "attitude-free" Cafes.

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Replies (1)
Seattle Coffee Company
Seattle Coffee Company's reply26 Feb 2019, 07:37
Official
Hi Prof M

We are so sorry to hear about your experience. This is definitely not on! Please won't you pop through your contact details to *** so I can forward this on to the Gauteng regional manager to investigate and get back to you.

Thank you so much, Megan